Who we are
At Annette MacCaul Hypnotherapy, we are committed to maintaining the trust and confidence of visitors to our web site. In particular, we want you to know that Annette MacCaul Hypnotherapy is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. This Privacy Policy provides detailed information on when, and why, we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
Types of data we collect
When you use the services of Annette MacCaul Hypnotherapy, you will be informed how the information you provide will be used, stored and destroyed.
At times, it may be necessary to share this information. If you do not want your information shared, you can state this. However, there are certain circumstances when we may still need to share it, for example:
For any purposes discussed with you when you supply your information.
In order to protect a child, vulnerable adult, yourself or the public from harm or abuse.
For the prevention and detection of a crime.
If we are legally compelled by a court or law.
When using the services of Annette MacCaul Hypnotherapy you may give personal information, including:
Personal details.
Family, lifestyle and social circumstances.
Employment and/or education details.
You may also provide sensitive personal information, including:
Physical or mental health details.
Offences and alleged offences.
This information might be obtained in person, by phone, by letter, or by email/contact form.
What your information is used for
Your information may be used to:
Respond to any enquiries you make.
Provide information and services you request.
Carry out any treatment plan agreed between us.
Contact you regarding appointments and service feedback.
Tell you about changes to the service.
Identify and protect those at risk of harm or abuse, including yourself.
Maintain accurate records and accounts, and to operate the business.
Meet statutory obligations, for example by insurers or professional bodies.
Administer and improve the website.
Advertise the business.
Aid training and learning.
How your information is protected
Any information you provide is confidential, except when we have a professional or legal obligation to share it, or in circumstances where you authorise it to be shared. Your information is stored securely and access to it is controlled and restricted. Information is securely destroyed in accordance with the minimum time period stated by legal and professional regulations.
The transmission of information via the internet is not completely secure. Although we endeavour to protect your personal data, the security of information transmitted from this website via the contact form, or via email, text message, or voicemail message, cannot be guaranteed. Any personal information you send is at your own risk. Once we have received your information, we use strict procedures and security features in order to prevent unauthorised access.
Website Cookies
Cookies are small files that a website, or its service provider, transfers to your computer’s hard drive through your web browser (if you allow) that enables the website’s, or service provider’s, systems to recognise your browser and capture and remember certain information.
They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
Understand and save user’s preferences for future visits.
Compile aggregate data about site traffic and site interactions in order to offer better website experiences and tools in the future.
We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features of the website may be disabled. This may affect your experience using the website, and/or the website may not function properly.
Google Analytics
When someone visits www.amhypnotherapy.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold, unless we are required to keep the information for legal or regulatory reasons. Email your request to our Data Protection Officer Annette MacCaul at amhypnosis@icloud.com
Changes to this Privacy Notice
V.1.1: May 2018: Edited by: Annette MacCaul at: www.amhypnotherapy.co.uk
